Agent Overview

The Agents page lists all your voice agents with their current configuration and status.

Agent List

Each agent row shows:

• Name and avatar
• LLM provider and model (e.g., OpenAI gpt-4o)
• STT provider (e.g., Deepgram)
• TTS provider and voice (e.g., Deepgram aura-2-helena-en)
• Status — Active (green) or Inactive (gray)

You can sort by any column and search agents by name.

Agent Detail Page

Click an agent to see its overview:

Metrics

• Total Calls — Lifetime call count
• Average Duration — Mean call length
• Success Rate — Percentage of completed calls
• Active Calls — Currently ongoing calls

Performance Tab

• Call Volume — 14-day area chart (total, completed, failed)
• Peak Hours — Hourly call distribution
• Call Status — Pie chart breakdown
• Duration Trend — Average duration over time

Calls Tab

• Filtered call list for this specific agent
• Filter by status (Active, Completed, Failed)
• Sortable columns with pagination

Actions

• Configure — Open the agent configuration page
• Delete — Permanently remove the agent (requires confirmation)